Privacy
Draft — this document has not yet been reviewed by counsel and is not binding. Do not publish before legal review.
What we collect
Contact details you submit through the demo form, and standard server logs. If you become a customer, we also process call recordings, transcripts, order contents and reservation details on your behalf.
How we use it
To respond to your enquiry, to operate the service, and to improve call handling accuracy. We do not sell personal information.
Call recordings
Calls to a Rindo-answered line may be recorded and transcribed to take the order and to improve accuracy. Restaurants are responsible for disclosing recording to callers as required by British Columbia and Canadian law.
Sharing
With subprocessors that host our infrastructure, run speech recognition, and process payments. A current list is available on request.
Retention
Enquiry details are kept until you ask us to delete them. Recordings and transcripts are retained for the period agreed in your service contract.
Your rights
You can ask for a copy of your personal information, ask us to correct it, or ask us to delete it.